Passing by your back office operations without a second thought? Think again. We have developed a suite of solutions that can bring your back office processes to the forefront, transforming disjointed manual processes into an efficient, smoothly running machine that can dramatically improve customer service.
At Convergys, we offer complete outsourced Back Office Solutions that enable you to focus on your customers. These solutions combine integrated document management, data entry and transaction processing capabilities with process expertise and workflow management to help your back office model evolve into a comprehensive customer management solution. Our global labor pool supports a 24x7 customer support environment.
We apply our industry expertise and insight to help you improve your customer service.
Discover how back office outsourcing opens the door to new levels of customer service and cost effectiveness.
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Our solutions can help your business reduce costs, increase revenues and improve customer service.
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Learn how Convergys outsourcing can help guide your transition to a high performance finance organization.
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Our full spectrum of Order-to-Cash Solutions includes:

Improve your operational efficiencies and bring significant savings to your organization with Order to Cash Solutions
DOWNLOADWith our Correspondence Processing Solutions, you can improve customer service by:
Our Order Provisioning Solutions can help communication and media services providers like yourself to:
Need help building a high-performance finance organization? We offer over a decade of finance and accounting outsourcing experience and a staff of seasoned accounting specialists and CPAs. Our experts will analyze your existing workflows and design an outsourcing solution that fits your business objectives.
Our full spectrum of Finance and Accounting Solutions includes:
With our Account Maintenance Solutions, you can: